Using hooks within the framework, The Business Accelerators team can quickly design and deploy comprehensive fault management services enhancing performance and availability to the operator.

The EMS correlates and manages notification from the network elements and presents critical information designed to meet the needs of the Network Manager. The framework is highly flexible and extensible, allowing domain specific filters and rules to be easily plugged in. It provides a flexible, secure, scalable and reliable solution to manage mission-critical environments.

• Event and Alarm processing include filtering, suspression, propagation
• Alarm drill down categorized by severity, managed resource type, time of day etc.
• Problem resolution work flow management – categorize alarms as open, closed and acknowledged